PDPL compliant
Privacy Policy
Your privacy is our responsibility. Learn how we collect, protect, and use your data.
Last updated: 17 April 2026
1. Data we collect
We only collect data necessary to deliver our services:
• Identity data: name, email, phone, organization.
• Usage data: pages visited, session duration, device, browser type.
• Payment data: handled entirely through licensed payment gateways (Moyasar, PayTabs). We never store card details.
• Platform content: courses, assessments, and materials you upload as a platform admin, plus learner progress data.
2. How we use your data
We use your data to:
• Deliver the service and operate your account and platform.
• Improve performance and detect technical issues.
• Send operational notifications (subscription renewals, invoices, security updates).
• Respond to your inquiries and support requests.
• Comply with regulatory and legal requirements in Saudi Arabia.
We never sell your data to any third party for marketing purposes.
3. How we protect your data
• Encryption at rest with AES-256; in transit via TLS 1.3.
• Managed enterprise infrastructure with daily backups.
• Role-based access control (RBAC) — each employee only accesses what their role requires.
• Full audit log for every access to sensitive data.
• Email-based two-factor authentication (MFA) is available on every account from the Security page.
4. Your rights
Under Saudi Arabia’s Personal Data Protection Law (PDPL), you have the right to:
• Access the personal data we hold about you.
• Correct any inaccurate data.
• Request deletion of your data (unless we are legally required to retain it).
• Port your data to another service provider.
• Withdraw consent to data processing at any time.
• File a complaint with the Saudi Data & AI Authority (SDAIA).
To exercise any of these rights, email privacy@bareeq.sa — we respond within 30 days.
5. Data retention
• Active account data: throughout the subscription term.
• After cancellation: 90 days grace period for recovery, then permanent deletion.
• Invoices and financial records: 10 years per Saudi tax and zakat requirements.
• Security access logs: 12 months, then automatic deletion.
6. Breach notification
If we detect a security breach that may affect your personal data, we commit to:
• Notifying the Saudi Data & AI Authority (SDAIA) within 72 hours, per PDPL.
• Notifying you directly and without delay if the breach specifically affects you.
• Clearly explaining the types of data affected and the actions taken.
7. Contact us
Data Protection Officer (DPO):
Email: privacy@bareeq.sa
Address: Riyadh, Saudi Arabia
For any privacy-related inquiry, email privacy@bareeq.sa — we respond within 5 business days.